A. Personal Information

We may collect personal information directly from you when you:

• Request services, schedule an appointment, or contact us for support

• Fill out forms, submit inquiries, or otherwise communicate with us

This information may include:

• Name, address, and contact details (email address, phone number)

• Health insurance information

• Information related to mental health, including information you voluntarily share for service provision

B. Automatically Collected Information

When you visit our website, we may collect certain technical information automatically, such as:

• IP address

• Browser type and version

• Device information

• Usage data (pages visited, time spent on each page)

This data is used for analytics to improve our website functionality and services.

We use your information to:

• Provide mental health services

• Process payments and insurance claims

• Communicate with you about appointments, services, and updates

• Improve our website, services, and overall user experience

• Comply with legal obligations and secure your data

We do not sell or rent your personal information to third parties. We may share information:

• With third-party service providers (e.g., billing and IT services) to support our operations

• When required by law, regulation, or legal process

• With health professionals or entities involved in your care (with your consent, when applicable)

We may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable methods to protect your personal data, we cannot guarantee its absolute security.

Depending on your location, you may have rights over your personal information, including:

• Accessing and obtaining a copy of your information

• Requesting correction or deletion of your information

• Objecting to certain processing activities

• Limiting or restricting the processing of your information

To exercise these rights, please contact us at info@innerbalancementalwellness.com

Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies independently.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such information, we will take steps to delete it.

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly for updates.

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@innerbalancementalwellness.com

• Phone: 502-

• Address: 212 N. 2nd Street, STE 100
  Richmond, KY 40475